Attention! - orders placed between September 10 and 21 will be shipped on September 22, we apologize for any delays!

Delivery

All deliveries takes place within one working day after receiving payment

Delivery Options for UK
- Royal Mail 2nd Class  (1 - 3 Working Days)

- Royal Mail 1st Class  (1 - 2 Working Days)

- Next Day Delivery by 1pm

Delivery Options for Europe

 Standard 

Express

5 - 7 Working Days Available On Request

Delivery Options for North & South America

 Standard

Express

7 - 10 Working Days Available On Request

Delivery Options for Australia & Oceania

 Standard

Express

7 - 10 Working Days Available On Request

 


International Shipping: Customs, Duties, and Taxes

Many countries require the payment of duties, taxes, VAT or other international shipping fees and costs. Please be aware that you held responsible for any costs associated with the shipping, importing, customs, or taxes of the order.
It is your responsibility to be aware of your local import and customs laws. If your item(s) are seized by your local customs office, you are liable and will not be refunded.
Please also be aware that shipping time may be delayed due to customs clearance, weather, holidays  etc.

 

Reporting an Order as Missing

In the unlikely event that you do not receive your parcel within the expected time frame we ask that you let us know as soon as possible so we can work with our couriers to resolve the issue, in some instances it is not possible for us to raise an issue with a courier until the delivery has been missing for some time, when this happens we will work with you to resolve the issue by other means so that you are inconvenienced as little as possible by the delay.

★ Reviews

Let customers speak for us

2692 reviews
98%
(2644)
1%
(33)
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(13)
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(2)
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C
Orange Blossom Petals
Carmen Booker (Beccles, GB)
Brilliant

Just what I needed as a botanical for my wax. Great!

D
Queen of Jasmine - Jasmine Tea
Diana Richardson (Milton Keynes, GB)
Queen of Jasmine tea

Arrived well packed and protected. The tea leaves smell and taste delicious, the best jasmine tea I have ever tried.

J
Pu Erh Tuo Cha
Janis Rozentals (Bristol, GB)
Good stuff

Good stuff

J
Pu Erh Green - Pu Erh Tea
Janis Rozentals (Bristol, GB)
Good stuff

Good stuff

M
Green Snail - Green Tea - Limited Quantity
Martin Reynolds (Newport, GB)
More than ….

It has a very good flavour for a green tea. Light, yes…. But some real middle and and just a tiny bottom tea flavour … more than the usual notes -
The first large brew was shared with 4 others and rarely have I seen arms so eagerly reaching for the pot, good colour and scent.