ANNUAL LEAVE! this year wewill be closed a bit longer than usual - we will be unavailable for your disposal throughout the month of JULY! Planned closing period: June 28 - August 2-3

Return & Refund Policy

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@dgstoreuk.com.

Exchanges
If you need to exchange item for another one, contact us by email sales@dgstoreuk.com and send your item to: 22 De Morgan Close, Underwood, NG16 5EU, United Kingdom.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return, you should post your product to: 22 De Morgan Close, Underwood, NG16 5EU, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

★ Reviews

Let customers speak for us

2629 reviews
98%
(2583)
1%
(31)
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(13)
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(2)
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c
Orange Blossom Petals
carla (Liverpool, GB)
Beautiful

These are beautiful

c
Linden Flowers / Lime Flowers
carla (Liverpool, GB)
Perfect

Just Perfect they look stunning on my products

G
Light Pink Cornflowers
Gra (Chorley, GB)
Love them

So delicate and beautiful on my décor thank you

S
Jasmine Beauty - Jasmine Tea
Stella H Howell (Tetbury, GB)
JASMINE BUDS

I have a problem here. The Jasmine Buds look so pretty, so do the Rose buds (which I purchased earlier) I and finding it difficult to put them in hot water. I simply enjoy their aroma and appearance. I guess if I purchase a larger quantity of both I will be able to drink their extracts. Thank you.

S
Hawaiian Black Lava Salt
Stella H Howell (Tetbury, GB)
BLACK LAVA SALT

Ah! absolutely fantastic. A must try. I am sprinkling it on everything whenever I remember. Will purchase much more. Blessing to you and all in the chain for this wonderful product.